This letter comes to us from happy homeowners in West Ranch in Friendswood:We recently closed on the purchase of our new Partners in Building home on Grand Ranch Lane in West Ranch, with move-in during early September. On behalf of my wife, Sally, and myself, I wanted to take this opportunity to formally recognize and sincerely thank David Farrar for his exceptional efforts in ensuring that the construction of our new home was completed on schedule, and with the utmost attention to detail and quality.
We’ve previously built 6 new homes across the country and can honestly say that the pre-settlement inspection and post-closing review for our new PIB home was, by far, the most professional, problem-free, and gratifying that we've ever experienced. In addition to the superior construction and finish work quality, our home was also meticulously cleaned and prepared for our arrival. The very few extremely minor items noted during our walk-through were nearly all resolved by David before closing, and he's also very quickly addressed anything found post-closing.
Most of the finish work on our home, which encompasses the vast majority of our design center selections and upgrades, was done while we were still located on the east coast. Accordingly, most questions, clarifications, changes, etc. were conducted by phone and e-mail. David was very willing and especially adept at working with us in this way, and we were extremely grateful for that.
Our entire buying/building experience with PIB has been very positive and David is one of the major reasons. He's an integral member of your team who, we're certain, will be a significant contributor to your future success. Again, it's our pleasure to write this message of commendation and thanks.
Best regards,John