This letter comes to us from happy homeowners in The Village of Creekside Park in The Woodlands, TX:Now that we have been in our home for a couple weeks, we are starting to get settled and wanted to take a minute to give you some feedback on the building process. Though it has been a long and stressful road, we are pleased to say that we think the house turned out beautifully.
Angel did a masterful job of listening to our needs and creating a design that perfectly fit our family and our vision for the home. The design experience was more personalized than we anticipated and it ultimately yielded a layout that is perfect for our family. By designing the house specifically for our lot, Angel maximized the lake views while incorporating all of the floor plan features we envisioned. We were also looking for a specific style of home and we think Angel was able to create the exact look we were going for. We are thankful to him for his efforts.
Of course all of this planning and designing would have been for naught if the construction process was lacking. Thankfully, Partners in Building paired us with a very capable construction manager in Robbie. He skillfully executed all aspects of the construction. In some cases, his attention to detail was more meticulous than ours. In other cases, he demonstrated great flexibility and patience in accommodating our requests for changes. Throughout the process he was responsive, positive and respectful.
It is also worth noting that Robbie inherited a few problems that had arisen before he was assigned to our home. He worked with us to provide solutions that resolved those issues to our relief. He was also able to manage the process timely and finish ahead of schedule. This feat was especially impressive in light of our concurrent pool construction. Even after closing, Robbie demonstrated his commitment to customer satisfaction by coming to the rescue on an issue that was completely outside his scope. We hope he will be appropriately commended for his excellent work on our house.
On a final note, we enlisted the help of a third party inspector and a trusted contractor in order to assess the quality of construction. Their reports affirmed that Robbie and the PIB contractors had constructed a home of the highest quality.
We are thankful to the entire PIB team for their efforts in building a beautiful home beyond our expectations and we will not hesitate to recommend your company to our friends or serve as a reference.
Sincerely,
Mary & Jeff F.